Terms of Service

    Last updated: 22/08/2025

    1. Who we are

    Mabld.com (the Platform) is operated by Mabld, a Danish company registered under CVR 36998245 and Danish VAT no. DK36998245 (“Mabld”, “we”, “us”, “our”).

    By accessing or using the Platform, you agree to these Terms of Service.

    2. Definitions

    Seller – a creator who lists and sells digital products on the Platform.

    Buyer – a customer who purchases digital products from a Seller.

    Products – digital goods such as clipart, templates, SVGs, fonts, and similar electronically supplied content.

    Seller of Record – the Seller is the legal seller to the Buyer for each transaction. Mabld is not the seller of record for product sales.

    Stripe – payment processor used for payments and payouts. We use Stripe Connect with Direct Charges.

    3. Marketplace role and relationships

    Mabld provides a marketplace and related services. Contracts for product sales are between the Seller and the Buyer. Mabld is not a party to those contracts and does not warrant the content of Products. Mabld provides platform services to Sellers and charges a commission for those services.

    4. Eligibility and accounts

    You must be at least 18 years old and able to enter into a binding contract. You agree to:

    • Provide accurate information and keep your account secure.
    • Use the Platform in compliance with applicable laws and these Terms.
    • Respect intellectual property and not engage in fraudulent, harmful, or abusive conduct.

    5. Seller terms

    Sellers agree to:

    • Provide accurate listings and high-quality files.
    • List only content you own or are licensed to distribute.
    • Meet our quality and content guidelines.
    • Respond to Buyer reports within 24 hours.
    • Maintain an active, compliant Stripe account for payments and refunds.
    • Pay applicable platform fees and payment processing fees.

    6. Intellectual property

    Sellers retain ownership of their content. By listing Products, Sellers grant Mabld a non-exclusive, worldwide license to host, display, distribute, and promote listings on and off the Platform to operate and market the marketplace. Users must not upload or sell content that infringes any third-party rights. We may remove content upon notice of infringement or policy breach.

    7. Payments, payouts, and fees

    We use Stripe Connect with Direct Charges. Buyers pay the Seller directly into the Seller's connected Stripe account.

    Mabld deducts a 10% commission on individual sales and 8% on subscription earnings. Stripe processing fees apply per Stripe's pricing.

    Sellers can choose their payout schedule in Stripe.

    Mabld issues a separate invoice or statement to Sellers for platform fees.

    8. Taxes and VAT

    Seller of record: Sellers are responsible for determining, charging, collecting, reporting, and remitting any applicable VAT, sales tax, or similar taxes on their own sales to Buyers.

    Stripe Tax: The Platform supports Stripe Tax. Sellers must enable and configure tax settings in their own Stripe dashboard, including tax registrations and correct tax categories for electronically supplied services.

    Mabld platform fees:

    • Sellers established in Denmark are charged 25% Danish VAT on Mabld's fees.
    • EU Sellers with a valid EU VAT number (non-DK) are typically invoiced without VAT under the reverse charge mechanism. The Seller must account for VAT.
    • EU Sellers without a valid VAT number are generally charged 25% Danish VAT on Mabld's fees.
    • Non-EU Sellers are generally outside the scope of EU VAT on Mabld's fees.

    Mabld does not collect or remit VAT on product sales on behalf of Sellers. Each Seller is responsible for their own VAT obligations, including any OSS registrations if required for cross-border EU B2C sales.

    9. Digital delivery, refunds, and disputes

    Delivery: Products are delivered digitally. Access links and files are provided after successful payment.

    Refunds for digital goods: Digital Products are generally non-refundable once delivered. If there is a genuine issue that the Seller cannot resolve, a refund may be issued by the Seller via Stripe. Eligible issues include missing files, broken or expired download links, wrong product, corrupted or unusable files, or material misrepresentation.

    Issue reporting workflow:

    • The Buyer opens a report from the order page.
    • The Seller must respond within 24 hours.
    • The Seller provides a working file or correct link, or issues a refund if the issue cannot be fixed.
    • If unresolved, either party may escalate to Mabld for review and guidance.

    Consumer rights: Where required by law, Buyers may be asked to consent to immediate digital delivery and acknowledge that the statutory withdrawal right may not apply once delivery begins.

    10. Prohibited activities

    Users may not:

    • Upload illegal, infringing, or harmful content.
    • Evade or circumvent fees, exploit bugs, or abuse promotional programs.
    • Harass or abuse other users.
    • Scrape or overload the Platform.
    • Violate any applicable laws or third-party rights.

    11. Platform availability and changes

    We aim for high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features or the Platform with reasonable notice where feasible.

    12. Data protection and privacy

    Your use of the Platform is subject to our Privacy Policy and Cookie Policy. We use analytics and logs to operate, secure, and improve the Platform. You can adjust cookies and analytics preferences through our consent tools.

    13. Disclaimers and limitation of liability

    The Platform and content are provided on an as-is and as-available basis. To the extent permitted by law, Mabld is not liable for indirect, incidental, special, consequential, or punitive damages, or for disputes between Buyers and Sellers. Our aggregate liability to you is limited to the total Mabld fees you paid in the 12 months preceding the claim.

    14. Indemnification

    You agree to indemnify and hold harmless Mabld from claims, losses, liabilities, damages, costs, and expenses arising from your content, your use of the Platform, your breach of these Terms, or your violation of any law or third-party rights.

    15. Termination and suspension

    We may suspend or terminate accounts that violate these Terms or harm the Platform or users. You may close your account at any time, subject to outstanding obligations and our data retention requirements.

    16. Changes to these Terms

    We may update these Terms from time to time. We will provide notice of significant changes via email or in-product notification. Continued use after the effective date constitutes acceptance of the updated Terms.

    17. Governing law and venue

    These Terms are governed by the laws of Denmark, excluding its conflict of law rules. The exclusive venue for disputes is the competent courts of Denmark.

    18. Contact

    Questions about these Terms: legal@mabld.com