Privacy Policy

    Last updated: 22/08/2025

    At Mabld.com (“Mabld”, “we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data.

    1. What We Collect

    • Name, email address, and payment details when you create an account or make a purchase.
    • Information you provide voluntarily, such as support requests.
    • Website usage data collected via cookies and analytics tools.

    2. How We Use Your Information

    • To fulfill orders and manage your account.
    • To provide customer support and respond to inquiries.
    • To improve and secure our website and services.
    • To comply with tax, accounting, and legal obligations.

    We do not sell or rent your data. We only share your information with trusted third parties where necessary, such as payment processors (e.g. Stripe), or if required by law.

    3. Analytics & Tracking

    We may collect analytics data to understand how the Platform is used and to improve performance. This includes:

    • Pages visited and time spent
    • Device and browser type
    • Session ID and pseudonymous identifiers
    • Referrer URLs
    • Approximate location (city-level)

    Analytics data is stored securely for a maximum of 12 months and is never sold to third parties. You can withdraw consent to analytics at any time by adjusting cookie preferences.

    To request deletion of your analytics data, please contact privacy@mabld.com.

    4. Your Rights

    Under the GDPR and other applicable laws, you have the right to:

    • Access: Request a copy of your personal data.
    • Rectification: Correct inaccurate or incomplete data.
    • Erasure (“Right to be Forgotten”): Request deletion of your data.
    • Restriction/Objection: Limit or object to processing of your data.
    • Portability: Request your data in a portable format.

    To exercise these rights, email us at privacy@mabld.com. We will respond within 30 days.

    5. Data Retention

    Data TypePurposeRetention PeriodStorage LocationNotes
    User Account DataIdentification & loginUntil account deletionSupabaseIncludes name, email
    Purchase HistoryOrder fulfillment & compliance6 yearsSupabase / StripeRequired for tax records
    Analytics DataSite improvement12 monthsSupabaseSession ID, page views
    Cookie ConsentConsent tracking12 monthsBrowser localStorageStored on your device
    Support TicketsCustomer support2 yearsSupabaseAnonymized after 24 months

    6. Contact

    For privacy-related questions, contact us at privacy@mabld.com or support@mabld.com.